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Welcome
 

Request to Book – Tailored Appointments Through Clinical Review

Booking Request Disclaimer

Please note that this system is for booking requests only. Submitting a preferred appointment time does not confirm an appointment.

Due to the way our medical notes software functions, combined with the nature of our walk‑in appointment availability, we operate a request-based system rather than a live booking system. This helps ensure accurate scheduling across all branches and prevents double‑booking.

Our practitioners work between multiple locations. While the diary may show a clinician as available throughout the day, this only reflects the time you wish to request—it does not guarantee availability.

Once your request is submitted, a member of our team will review it and will contact you to:

  • Confirm your appointment, or

  • Offer the nearest suitable alternative time or date

✅ Please do not attend the branch unless we have contacted you to confirm your appointment, to avoid unnecessary travel or disappointment.

For full information and answers to common questions, please visit our FAQ page under our Terms section.

Our online booking system operates as a Request to Book tool, designed as a user‑friendly front‑of‑house system that lets you choose your preferred day, time, practitioner, and branch while providing more detailed information about your needs. Practitioner availability shown online reflects their usual working days, and an alternative day may be offered depending on clinical requirements. All requests are reviewed by our reception team, who then contact you to confirm the most appropriate appointment. This process ensures accurate clinical triage, allowing us to allocate the right practitioner and securely transfer confirmed bookings into our specialist healthcare notes system.

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